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Terms & Conditions

Last Updated: January 19, 2026

Welcome to VioBroker.com ("we," "us," or "our"). By accessing or using this website and any agent microsites hosted on VioBroker.com, you agree to be bound by these Terms & Conditions.

VioBroker.com is a platform that provides public-facing microsites for real estate agents to showcase their property listings. This service is powered by VioTerminal.

1. Property Listings - No Liability

Important Disclaimer

VioBroker.com and VioTerminal assume no liability for any property listings displayed on this platform or any agent microsites hosted herein.

We do not:

  • Verify the accuracy of property information, prices, or availability
  • Inspect properties or guarantee their condition
  • Endorse or recommend any listed properties
  • Act as a real estate broker, agent, or intermediary
  • Assume responsibility for transactions between agents and potential buyers/tenants

All property information is provided by the listing agents. You acknowledge that you use this information at your own risk and should conduct your own due diligence before entering into any real estate transaction.

2. Dubai-Based Property Listings - Trakheesi Compliance

Trakheesi Permit Verification

For properties listed in Dubai, United Arab Emirates, all property listings undergo thorough verification and are only published after obtaining a valid Trakheesi permit from the Dubai Land Department.

This compliance process ensures that:

  • All Dubai property advertisements comply with Dubai Land Department regulations
  • Agents have obtained the necessary Trakheesi permits before listing Dubai properties
  • Property information meets Dubai regulatory standards

Reporting Agent Abuse

If you believe an agent has violated regulations or engaged in misconduct, please report it directly to the Dubai Land Department:

Dubai Land Department - RVS Complaints Portal

3. VioTerminal Terms of Service

VioBroker.com is powered by VioTerminal. For comprehensive terms regarding the platform, data handling, AI features, and service usage, please refer to the VioTerminal Terms of Service.

The VioTerminal Terms of Service govern the underlying platform technology, data processing, and service provision. These VioBroker.com Terms & Conditions are specific to the public-facing microsite service and property listing display.

4. Agent Microsites

Agent microsites hosted on VioBroker.com are created and managed by individual real estate agents. Each agent is responsible for:

  • The accuracy and completeness of their property listings
  • Compliance with local real estate advertising regulations
  • Obtaining necessary permits (e.g., Trakheesi permits for UAE properties)
  • All communications and transactions with potential buyers/tenants

5. Lead Capture and Contact Information

When you submit your contact information through lead capture forms on agent microsites:

  • Your information is shared with the specific agent whose property you inquired about
  • The agent may contact you regarding the property or similar listings
  • VioBroker.com and VioTerminal act as data processors, not data controllers, for this information
  • For privacy details, please refer to the VioTerminal Privacy Policy

6. Limitation of Liability

To the maximum extent permitted by law:

  • VioBroker.com, VioTerminal, and their affiliates shall not be liable for any damages arising from property listings, transactions, or agent conduct
  • We are not responsible for the accuracy, completeness, or legality of property information provided by agents
  • We do not guarantee the availability of listed properties
  • We are not liable for any losses, damages, or disputes arising from real estate transactions

7. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC).

Dispute Resolution: Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Courts of the Dubai International Financial Centre (DIFC Courts).

8. Contact Information

For inquiries about these Terms & Conditions, please contact:

Email: support@vioterminal.com

For complaints about agent conduct or property listings, please contact the Dubai Land Department.

Privacy Policy

Last Updated: January 19, 2026

VioBroker.com ("we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit agent microsites on VioBroker.com.

Information Collection

When you use VioBroker.com, we may collect:

  • Contact Information: Name, email, and phone number when you submit lead capture forms
  • Usage Data: IP address, browser type, pages visited, and interaction data
  • Cookies: We use cookies to maintain your session and analyze site performance

How We Use Your Information

  • To share your contact information with the agent whose property you inquired about
  • To improve the VioBroker.com platform and user experience
  • To comply with legal obligations

Data Sharing

Your contact information submitted through lead capture forms is shared with the specific real estate agent whose property you inquired about. The agent may contact you regarding the property or similar listings.

We do not sell your personal information to third parties. For comprehensive privacy details, please refer to the VioTerminal Privacy Policy.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@vioterminal.com.

Contact Us

For privacy inquiries, please contact:

Email: support@vioterminal.com